At Lightning Lotto, we're committed to providing our customers with exceptional support and assistance whenever they need it. We've put together the following resources and contact information to help you get the answers you need quickly.
If you have a question or concern about your account, game play, or technical issues, you can chat live with one of our customer support agents. Our live chat is available from Monday to Friday, 9am-5pm EST.
If you prefer to reach out via email, our customer support team is available to assist with your inquiries. Please allow 2-3 business days for a response.
For answers to common questions and issues, please visit our comprehensive help centre. Here you'll find detailed guides, troubleshooting tips, and more.
Help Centre
If you're experiencing technical difficulties with your device or game play, our dedicated team is here to assist you. Please contact us via the live chat or email for assistance.
We're committed to providing a safe and responsible gaming environment. If you or someone you know is experiencing problems with gambling, please reach out for support.
Responsible Gaming Resources
Our customer support team is available to assist with mobile and desktop issues, including device compatibility concerns.
Device Compatibility Information
We strive to provide exceptional service in multiple languages. For assistance in English or French, please reach out using the live chat or email support channels.
Language Options and FAQs
If you have any questions, concerns, or feedback about your Lightning Lotto experience, we'd love to hear from you. Please use the following contact information:
Support Email
If your issue requires additional assistance or resolution, our customer support team will work with you to escalate the matter. Please allow 1-3 business days for a response.
Escalation Process
For additional resources and support, please visit:
Problem Gambling Hotline: 1-800-GAMBLER National Problem Gaming Hotline: 1-888-PLAY-411 / 1-888-752-9411
At Lightning Lotto, we're dedicated to providing a seamless and enjoyable experience for all our customers. We strive to respond promptly to your inquiries, resolve issues efficiently, and provide support when you need it most.
If there's anything else we can do to improve your experience or address any concerns, please don't hesitate to contact us using the resources provided above.
Thank you for choosing Lightning Lotto!
